This Anti-Money Laundering and Know Your Customer Policy ("Policy") applies to all players registered at Justbit Casino, operated at just-bit.bet by Casbit Group N.V. under Curaçao eGaming Licence No. 8048/JAZ. It sets out our legal obligations, the procedures we follow to verify player identity, and the standards we uphold to prevent financial crime across every product we offer — casino games, live tables, crash games, and sports betting.
Casbit Group N.V. is committed to operating Justbit Casino in full compliance with applicable anti-money laundering ("AML") and counter-terrorist financing ("CTF") legislation, the requirements of our Curaçao eGaming licence, and internationally recognised standards including those published by the Financial Action Task Force (FATF). This Policy has been adopted to:
All staff and third-party service providers with access to player data or transaction information are required to act in accordance with this Policy at all times. The Policy is reviewed and updated periodically to reflect changes in regulation, guidance, or operational practice.
This Policy is underpinned by the following regulatory framework:
Where a player is located in a jurisdiction with additional domestic AML requirements, Casbit Group N.V. applies the higher of the two standards.
Money laundering is the process by which proceeds derived from criminal activity are introduced into the legitimate financial system in a way that obscures their origin. It is typically described in three stages:
Online gambling platforms can be exposed to all three stages if adequate controls are not in place. Justbit Casino takes a risk-based approach to detecting and disrupting each stage of this process.
We assess AML and CTF risk at both the product level and the individual player level. Our risk categorisation considers the following factors:
Players are assigned a risk rating of Low, Medium, or High. Enhanced due diligence is applied to all Medium and High-risk accounts. Risk ratings are reviewed whenever a material change in account behaviour is detected or when a player advances to a higher VIP tier.
KYC verification is required in the following circumstances, regardless of the payment method used:
Players who fund and withdraw exclusively using cryptocurrency (BTC, ETH, LTC, USDT, DOGE, or other supported crypto assets) and who remain within the standard transaction limits may be eligible to operate a crypto-only account without completing full KYC. However, Casbit Group N.V. reserves the right to request identity documents from any account at any time, and crypto-only accounts are subject to the same transaction monitoring and suspicious activity reporting obligations as all other accounts.
To complete standard KYC, players must submit clear, legible copies of the following:
For accounts classified as Medium or High risk, or where the source of funds requires further clarification, we may additionally request:
Documents may be submitted through the secure verification portal in the player's account dashboard, or by emailing them to our compliance team at the address provided in the verification request. All documents are transmitted over encrypted connections and stored in accordance with our Privacy Policy. We aim to complete standard verification within 24 hours of receiving a complete set of documents. Enhanced due diligence reviews may take longer; we will notify the player if additional time is required.
Where a KYC request has been issued and is outstanding, the following restrictions apply until verification is completed:
Casbit Group N.V. accepts no liability for delays in processing withdrawals that are caused by a player's failure to provide complete, accurate, and legible documentation in a timely manner.
If a player refuses to provide requested KYC documentation, provides documents that appear fraudulent or materially inconsistent, or fails to respond to a verification request within 30 days, Casbit Group N.V. reserves the right to:
Any balance of legitimate origin confirmed following a full investigation will be returned to the player via the original deposit method, subject to applicable transaction limits and verification requirements.
Casbit Group N.V. employs automated transaction monitoring tools alongside manual review procedures to identify patterns of activity that may indicate money laundering, terrorist financing, or other financial crime. The monitoring programme includes, but is not limited to, the detection of the following indicators:
Where monitoring identifies a concern, the account is flagged for review by our compliance team. Depending on the severity of the concern, the review may result in enhanced due diligence, account suspension, or a Suspicious Activity Report (SAR) being filed with the appropriate financial intelligence unit.
All members of Casbit Group N.V.'s compliance team are trained to identify and report suspicious activity. Where a genuine suspicion of money laundering or terrorist financing arises, a SAR will be filed with the relevant competent authority in accordance with our obligations under the applicable legal framework. Casbit Group N.V. strictly observes the legal prohibition on "tipping off" — no player, account holder, or third party will be informed that a SAR has been made or that an investigation is ongoing.
Employees who make a SAR in good faith are protected from any liability arising from that disclosure, in accordance with applicable law.
All new player accounts are screened at registration, and existing accounts are screened on an ongoing basis, against:
A Politically Exposed Person is defined as an individual who holds or has held, within the preceding 12 months, a prominent public function, as well as their immediate family members and known close associates. PEP status alone does not preclude an individual from holding an account at Justbit Casino; however, all PEP accounts are subject to enhanced due diligence and senior management approval before account opening or continued operation is permitted.
Any account that matches a sanctions list entry will be suspended immediately and reported to the relevant authority. No funds will be released to a sanctioned individual or entity.
Justbit Casino supports a range of deposit and withdrawal methods, including Visa, Mastercard, iDEAL, Skrill, Neteller, Google Pay, Apple Pay, Paysafecard, and cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), USDT, and Dogecoin (DOGE). The following controls apply across all methods:
Justbit Casino accepts cryptocurrency deposits and withdrawals as a core part of its payment infrastructure. Whilst cryptocurrency transactions offer legitimate advantages including speed — BTC withdrawals typically process in 5 to 15 minutes — the pseudonymous nature of blockchain transactions requires specific additional controls:
Casbit Group N.V. recognises that problem gambling behaviour can sometimes intersect with or mimic AML red flags, and that protecting vulnerable players is both a duty of care and a compliance obligation. Our responsible gaming controls include deposit limits, session limits, cool-off periods, and self-exclusion options accessible directly from the player's account dashboard. Where a compliance review reveals that a player may be gambling beyond their financial means, the account will be referred simultaneously to our responsible gaming team and our compliance team for a co-ordinated response.
Players experiencing difficulties with gambling are encouraged to contact our 24/7 support team via Live Chat, Email, or Telegram, or to seek assistance from independent organisations such as GamCare, Gamblers Anonymous, or BeGambleAware.
All Casbit Group N.V. employees whose roles involve player account management, payments processing, customer support, or compliance are required to complete AML and KYC training before commencing their duties and to undertake refresher training at least annually. Training covers:
A designated Money Laundering Reporting Officer (MLRO) is appointed by Casbit Group N.V. with responsibility for overseeing the implementation of this Policy, receiving internal disclosures from staff, and determining whether external reports to competent authorities are required.
Casbit Group N.V. maintains records of all KYC documentation, transaction history, risk assessments, and internal and external reports in accordance with applicable legal requirements. Records are retained for a minimum period of five years from the date of the relevant transaction, the end of the business relationship with the player, or such longer period as may be required by law or regulatory authority. All records are stored securely and accessed only by authorised personnel.
Personal data collected during the KYC process is processed solely for the purposes of identity verification, AML and CTF compliance, fraud prevention, and the fulfilment of our regulatory obligations. Such data is handled in accordance with Casbit Group N.V.'s Privacy Policy, which is published on just-bit.bet. We do not sell, rent, or otherwise disclose player personal data to third parties except where required by law, to our regulated third-party verification service providers operating under equivalent data protection standards, or to competent authorities in connection with a SAR or regulatory inquiry.
This Policy is reviewed by the MLRO and senior management at least once per year, or more frequently where there is a material change in applicable law, regulatory guidance, or the risk environment in which Justbit Casino operates. The current version of this Policy is published on just-bit.bet and supersedes all previous versions. Continued use of the platform following the publication of an updated Policy constitutes acceptance of the revised terms.
Queries relating to this Policy, or to the KYC verification process, may be directed to our compliance and support team through any of the following channels:
Justbit Casino is operated by Casbit Group N.V., licensed under Curaçao eGaming Licence No. 8048/JAZ. Registered address details are available upon request from our compliance team.
