This Payment Policy explains how deposits, withdrawals, fees, currency options, transaction limits, identity verification, and responsible-gaming safeguards work at Justbit Casino (just-bit.bet), operated by Casbit Group N.V. under Curaçao eGaming Licence No. 8048/JAZ. Please read it carefully before funding your account. By making a transaction on just-bit.bet you confirm that you have read, understood, and accepted the terms set out below.
Justbit Casino is committed to processing deposits and withdrawals promptly, transparently, and securely. We do not charge our own transaction fees on either deposits or withdrawals. External payment providers may apply their own service fees — typically in the range of 0.5 % to 2 % — and those charges are outside our control. We are not liable for any third-party costs of that kind.
All transactions are processed in the currency selected at the time of the transaction. Where a conversion is necessary, the applicable exchange rate is determined by the relevant payment provider or, for cryptocurrency, by the network rate at the moment the transaction is confirmed.
Justbit Casino reserves the right to request supporting documentation before processing any transaction where we have a reasonable need to verify identity, ownership of a payment method, or the source of funds. Failure to supply requested documentation within a reasonable timeframe may result in the suspension or cancellation of the relevant transaction.
Justbit Casino supports the following fiat and cryptocurrency account currencies:
The currency you select when creating your account will serve as your primary account currency. Cryptocurrency balances are displayed in their native denomination alongside a fiat equivalent for reference.
All deposits to Justbit Casino are processed instantly once confirmed by the relevant payment network or provider. The minimum deposit across all methods is €10 (or cryptocurrency equivalent), except where a higher minimum is specified below. There is no Justbit Casino fee applied to deposits.
| Payment Method | Processing Speed | Minimum Deposit | Maximum Deposit |
|---|---|---|---|
| Visa / Mastercard | Instant | €10 | €5,000 |
| iDEAL | Instant | €10 | — |
| Skrill | Instant | €20 | €5,000 |
| Neteller | Instant | €20 | €5,000 |
| Google Pay / Apple Pay | Instant | €10 | — |
| Paysafecard | Instant | €10 | — |
| Bitcoin (BTC) | Instant (on-chain confirmation) | 0.0083 BTC | 10 BTC |
| Ethereum (ETH) | Instant (on-chain confirmation) | 0.013 ETH | 100 ETH |
| USDT | Instant | €10 equivalent | — |
| Dogecoin (DOGE) | Instant (on-chain confirmation) | 355 DOGE | 100,000 DOGE |
Where a maximum deposit is shown as "—", the limit is determined by your account status and the payment provider's own caps. Please contact our support team via 24/7 Live Chat, email, or Telegram if you require clarification on the applicable limit for your account.
Cryptocurrency deposits are credited to your account following the required number of network confirmations. While this typically occurs within minutes, Justbit Casino is not responsible for delays caused by network congestion or low transaction fees set by the sender.
To qualify for the first-deposit welcome bonus, a minimum deposit of €20 is required. The platform-wide minimum deposit for all other purposes is €10.
Justbit Casino aims to process all approved withdrawal requests as quickly as possible. The speed at which funds reach you depends on the withdrawal method selected and the outcome of any applicable verification checks. The universal minimum withdrawal amount is €20 (or cryptocurrency equivalent), except for bank transfers where the minimum is €40.
| Payment Method | Processing Speed | Minimum Withdrawal | Weekly Maximum |
|---|---|---|---|
| Crypto (BTC / ETH / USDT) | 5–15 minutes | €20 equivalent | €300,000 |
| Skrill / Neteller | 1–12 hours | €20 | €5,000 |
| Visa / Mastercard | 24–48 hours | €20 | €5,000 |
| iDEAL | Up to 24 hours | €20 | €5,000 |
| Bank Transfer | Up to 48 hours | €40 | €5,000 |
For non-VIP accounts using fiat payment methods, the monthly withdrawal limit is €20,000. Cryptocurrency withdrawals are subject to a weekly cap of €300,000, with no separate monthly cap at the standard account level. VIP members may be entitled to enhanced withdrawal limits; see Section 9 for details.
Cryptocurrency is the fastest withdrawal option available at Justbit Casino. BTC, ETH, and USDT withdrawals typically clear within 5 to 15 minutes of approval. The precise timing depends on the relevant blockchain network's current confirmation speed. Once a cryptocurrency withdrawal has been broadcast to the network, it cannot be reversed.
E-wallet withdrawals via Skrill and Neteller are generally completed within one to twelve hours of approval. Card withdrawals to Visa and Mastercard take between twenty-four and forty-eight hours. Bank transfers are completed within forty-eight hours of approval, subject to the receiving bank's own processing times.
Justbit Casino's finance team reviews withdrawal requests during the course of normal operations. We aim to approve and dispatch withdrawal requests promptly; however, requests submitted during high-volume periods or flagged for additional verification may take longer. You will be notified by our support team if additional information or documentation is required before your withdrawal can be released.
Withdrawals will generally be returned via the same method used for the corresponding deposit, in keeping with standard anti-money laundering practice. We reserve the right to require that a minimum level of wagering activity has taken place before processing a withdrawal where a deposit has not been wagered at all.
All payment methods used on just-bit.bet must be registered in the name of the account holder. Justbit Casino does not permit the use of third-party payment methods. If we determine that a payment method does not belong to the registered account holder, we reserve the right to void any transactions carried out using that method and to suspend the relevant account pending investigation.
When adding a new payment method, players may be asked to provide evidence of ownership, such as a redacted copy of a card or a screenshot of an e-wallet account displaying the holder's name. This is a routine security measure and does not imply any suspicion of wrongdoing.
All financial data transmitted to and from just-bit.bet is protected by industry-standard SSL encryption. Justbit Casino does not store full card details on its servers; card transactions are handled by PCI-DSS-compliant payment processors.
Justbit Casino is operated under Curaçao eGaming Licence No. 8048/JAZ by Casbit Group N.V. As a licensed operator, we are required to implement Know Your Customer (KYC) procedures in order to prevent money laundering, fraud, underage gambling, and other prohibited activities.
KYC verification may be required in the following circumstances:
Depending on the circumstances, we may ask you to provide one or more of the following:
Players who operate exclusively with cryptocurrency and conduct their deposits and withdrawals solely via crypto payment methods may fund and cash out their accounts without undergoing full KYC verification. However, Justbit Casino reserves the right to request verification on any account at any time where we have a regulatory, legal, or risk-management obligation to do so.
If a player fails to provide the requested documentation within a reasonable period, Justbit Casino reserves the right to suspend withdrawal processing, restrict account access, or, where legally required, freeze the account balance pending resolution. We will communicate clearly with the player throughout this process.
Bonus funds credited to your account are subject to wagering requirements before they may be withdrawn. The following terms apply to the standard welcome offer and ongoing promotions at Justbit Casino:
| Promotion | Reward | Wagering Requirement |
|---|---|---|
| 1st Deposit Bonus | 100% match up to €250 | 40x the bonus amount |
| 2nd Deposit Bonus | 25% match up to €500 | 40x the bonus amount |
| 3rd Deposit Bonus | 75 Free Spins (Valley of the Gods) | 40x winnings |
| Daily Cashback | Up to 25% on net losses | None |
| Rakeback | Up to 15% on every bet | None |
| Level Up Rewards | Up to €14,000 real money | None |
The wagering window for deposit bonuses is 14 days from the date of crediting. Slots contribute 100% towards meeting wagering requirements. Table games contribute 5%. Live casino games and video poker contribute 0% and cannot be used to clear a bonus. The maximum permitted bet while a bonus is active is €3 per spin or equivalent.
Cashback paid under the daily cashback promotion and rakeback credited through the loyalty programme carry no wagering requirements and are available for withdrawal as real-money funds immediately upon crediting. Please refer to the Promotions Terms and Conditions for full details of each offer.
For ease of reference, the key transaction limits applicable to standard (non-VIP) accounts at Justbit Casino are summarised below:
| Parameter | Limit |
|---|---|
| Minimum deposit (general) | €10 |
| Minimum deposit to trigger welcome bonus | €20 |
| Minimum withdrawal (general) | €20 |
| Minimum withdrawal (bank transfer) | €40 |
| Maximum fiat deposit (card / e-wallet) | €5,000 per transaction |
| Maximum fiat withdrawal (weekly) | €5,000 |
| Maximum fiat withdrawal (monthly) | €20,000 |
| Maximum cryptocurrency withdrawal (weekly) | €300,000 equivalent |
| Maximum bet with active bonus | €3 per spin |
Players who progress through the Justbit Casino VIP programme — which comprises Bronze, Silver, Gold, Platinum, Diamond, and Elite tiers — may be entitled to enhanced withdrawal limits commensurate with their VIP level. Gold-tier players and above receive a dedicated personal account manager who can assist with transactions and limit adjustments. Elite-tier players benefit from a dedicated host and the highest available withdrawal thresholds.
If you are a VIP member and require information about the specific limits applicable to your tier, please contact your personal manager or reach out to our 24/7 support team directly.
A transaction may fail or be declined for a number of reasons, including but not limited to: insufficient funds, payment provider restrictions, incorrect payment details, or an account-level block applied by Justbit Casino's risk systems. If a deposit fails, no funds will be deducted from your account; however, your bank or payment provider may place a temporary hold which will be released in accordance with their own policies.
If a withdrawal is cancelled — whether by you prior to processing, or by us as a result of a verification requirement — the funds will be returned to your Justbit Casino account balance. We will notify you of the reason for any cancellation initiated on our side.
In the event of a technical error affecting a transaction, please contact our support team immediately via 24/7 Live Chat, email, or Telegram so that the issue can be investigated and resolved.
Justbit Casino operates in full compliance with applicable anti-money laundering regulations as required under its Curaçao eGaming licence. We monitor all transactions for suspicious activity and are required to file reports with the relevant authorities where we identify reasonable grounds for concern.
We do not knowingly accept funds derived from criminal activity. Deposits must only be made from payment methods held in the account holder's own name, funded from legitimate sources. We reserve the right to request source-of-funds documentation at any time and to delay or withhold withdrawals pending satisfactory responses.
By depositing funds at just-bit.bet you confirm that the funds you are depositing are your own, that they derive from a legitimate source, and that you are not acting on behalf of any third party.
Justbit Casino takes its responsible gambling obligations seriously. We offer a range of tools to help players stay in control of their spending:
To apply any of the above tools, please visit the Responsible Gambling section of your account or contact our support team at any time. We will action responsible gambling requests promptly. If you believe you may have a problem with gambling, we encourage you to seek support from an independent organisation such as GamCare (www.gamcare.org.uk) or Gambling Therapy (www.gamblingtherapy.org).
Players under the age of 18 are strictly prohibited from registering or transacting on just-bit.bet. We reserve the right to request proof of age at any point and will withhold withdrawals and close accounts where we determine that an account has been opened by a minor.
If you believe a transaction on your account has been processed in error, please contact our support team in the first instance. We will investigate the matter and aim to provide a resolution within a reasonable timeframe.
Initiating a chargeback or payment dispute with your bank or payment provider without first raising the matter with Justbit Casino constitutes a breach of our Terms and Conditions. In the event of an unjustified chargeback, we reserve the right to suspend your account, reverse any associated winnings, and pursue recovery of the disputed funds through appropriate channels.
If you are dissatisfied with the outcome of our internal dispute resolution process, you may escalate your complaint to the relevant disputes body as specified under your jurisdiction's applicable regulations or as directed by our support team.
Justbit Casino reserves the right to amend this Payment Policy at any time. Where changes are material, we will provide reasonable notice via the just-bit.bet website or by direct communication to registered players. Continued use of the platform following the publication of any updated policy constitutes your acceptance of the revised terms.
For any questions regarding this Payment Policy, please contact our support team via 24/7 Live Chat, email, or Telegram. Full contact details are available in the Help section of just-bit.bet.
